Terms of service
Welcome to Echo Field. These Terms of Service govern your access to and use of our website and the purchase of products offered through our online store. By using this website or placing an order, you agree to these terms.
1. General Conditions
Echo Field operates this online store to offer handcrafted products, home accessories, olive wood creations, ceramics and other selected items.
We reserve the right to update, modify or discontinue any part of our website or services at any time, subject to applicable law.
2. Products and Descriptions
We make every effort to display accurate product descriptions, photographs, dimensions and specifications.
As many of our products are handcrafted using natural materials, variations in colour, grain, texture, shape and appearance may occur. These characteristics are part of their individual nature and are not necessarily defects.
Product images are provided for illustration. Actual colours may vary slightly depending on screen settings.
3. Prices and Payments
All prices are displayed in the currency indicated on the website and include or exclude applicable taxes as specified at checkout.
Shipping costs and any applicable additional charges will be displayed before the order is confirmed, where applicable.
We reserve the right to change prices at any time. Price changes will not affect orders already confirmed, except where required by law.
Payments must be completed using the payment methods available at checkout.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order is considered accepted once we send an order confirmation, subject to payment authorization and availability.
We reserve the right to refuse or cancel an order in cases of suspected fraud, unauthorized payment, pricing errors, product unavailability or other legitimate reasons. If payment has already been collected, any applicable refund will be issued.
5. Shipping and Delivery
Orders may be dispatched from either our warehouse in France or our warehouse in Tunisia, depending on product availability, destination and logistical requirements.
Estimated delivery times and shipping conditions are described in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by customs procedures, carrier delays or unforeseen circumstances.
6. Returns and Refunds
Returns, refunds and applicable withdrawal rights are governed by our Return and Refund Policy and applicable consumer protection laws.
Nothing in these Terms of Service limits any mandatory rights granted to consumers by applicable law.
7. Intellectual Property
All content on this website, including text, photographs, product images, graphics, logos and designs, is owned by or licensed to Echo Field.
No content may be copied, reproduced, distributed or used commercially without prior written permission, except where permitted by law.
8. Limitation of Liability
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Subject to mandatory legal rights, Echo Field shall not be liable for indirect or consequential losses arising from the use of this website or products purchased through it.
9. Website Accuracy and Availability
We make reasonable efforts to keep our website accurate and available. However, occasional errors, interruptions or technical issues may occur.
We reserve the right to correct errors and update website information when necessary.
10. Governing Law and Consumer Rights
These Terms of Service are subject to the applicable laws and regulations governing the transaction.
If you are a consumer, you retain the protection of any mandatory consumer rights and legal provisions applicable in your country of residence. Nothing in these terms removes or restricts those rights.
11. Contact
For questions regarding these Terms of Service, please contact us:
Email: metscraftershop@gmail.com